Return/Exchange Policy

Royale Hair Inc. takes great pride in making our customers our Top Priority.
Due to nature of our products PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE PURCHASING

NO REFUNDS EXCHANGE ONLY

Exchange Information

Requests must be made within 3 calendar days from the date of purchase. 

Any exchange request after 3 calendar days will not be honored.  We will not accept any merchandise which has been used or altered (brushed, combed, picked, cut, or processed) in any way. 

According to the Federal law you cannot return human hair products that have been used. This includes removing the hair from the bundle and trying it on. We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. Please return the item in the original and resalable condition as a necessary health precaution. Note that perming, coloring, lifting or otherwise processing the hair voids ALL EXCHANGE AND REPLACEMENT guarantees.  Product must be exchanged for something of equal or lesser value. 

NO refunds will be permitted. You must talk with a consultant before returning product, once clearance has been given to return item(s) You must send the product back to us within 24hours in order to process the exchange